【Pets Massage Brush】Pet Hair Detailing Brush doing massage for your pet is good for preventing skin disease and increasing blood circulation.and leaves your pets coat soft and shiny! Your Pet will love being brushed ! Highly recommended by pet owners, vets, and professional groomers.
【Pets Grooming Brush】KIMPETS Pet Grooming Comb can handle pet's loose hair, dirt and tangles easily,,massage pet's fur and enhance blood circulation.Especially when the pet's hair is long and easy to tangle, it will be more effective to use this grooming comb first. It is suitable for pets with hair, such as dogs, cats or rabbits etc.
【Safe & Comfortable Bristles】KIMPETS pet grooming comb is slightly curved, designed to go deep under the pet's fur for cleaning. The massage particles will not scratch the pet's skin, giving your pet a fun and pleasant grooming experience.
【Self-Cleaning Needle Comb】After brushing off the hair with KIMPETS Pet Brush, press the cleaning button to remove the residual hair on the brush. Takes only about 5 seconds to clean due to the slicker brushes clever self cleaning feature. This significantly saves the time and energy for grooming and cleaning.
CancellationWe accept order cancellation before the product is shipped or produced. If the order is cancelled you will get full refund. We cannot cancel the order if the product is already shipped out. Time limit: within 1 days after payment of order
Returns &Exchanges Policy-Purchase can be returned or exchanged within 30 days from the delivered date.
-Items must be unused, undamaged and in original packaging with all the original labels ,ensure that all articles in the package are intact ! If not, the buyer is responsible for all incurred fees and no refund will be issued.
-Buyer is responsible for return shipping cost.Items that do not meet these criteria will not be considered for return.
Refunds (if applicable)Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)If you haven’t received a refund yet, first check your bank account again.Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary. You should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Refund arrival time: Paypal refund to the account, from the date we received the return within 5 working days. Credit card refund to the account, from the date we received the return. within 5-15 working days.
|Shipping Method||Cost||Delivery Time||Condition|
|Standard Shipping||$9.99||8-15 days||For order value ≤ $49|
|Free Shipping||$0||8-15 days||For order value > $49|
Question:Can I amend my order?
Answer:Our staffs work speedily to get all orders processed and ship out,therefore we are unable to change anything once order have been processed, such as shipping details, quantity of item, color and diopter counts.
Please make sure all the information is correct when you checkout.
Question:When can I get the parcel?
Answer:It will take 8 -15 days for shipment on normal situation. Actually we are unable to control the shipping speed, it depends on destination country handling time.
Question:Where is my order and How can I track?
Answer:1.All of placed orders will be processed and dispatched within 48 hours.Some items with high prescription and shortage may expereince possibly delayed dispatch for 2-3 days because of customization and stocking. Please understand.
2.Get your tracking number through your own account, and Track your Order
You can check your logistics information and status through the following link