LED Simulated Fireplace Flame Lamps Flame Effect Light

Features:

• Bright dancelight shows a realistic fireplace effect.
• 3 AA batteries(batteries not included) powered, energy-saving.
• Each lantern has a detachable hanging ring, it allows you to hanging it anywhere you want.
• Cozy and flicher lighting will give you a relaxing and calm night.
• Easy to move around your bedroom, living room, kitchen or outdoor use.
• Use for home decoration, festival celebration & indoor/outdoor lighting etc.

Notes:

• 1. Please allow 1-3cm measuring deviation due to manual measurement.
• 2. Due to the different monitor and light effect, the actual color of the item might be slightly different from the color showed on the pictures. Thank you!

• We make some of the most innovative products in the world & we want to make sure that we back up with a risk-free 30 days guarantee.
• If you don't have a positive experience for any reason, we will do whatever it takes to make sure that you are 100% satisfied with your purchase.
• Buying items online maybe sometimes a daunting task. However, we're dedicated in making you realize that there is absolute zero risk in buying everything from us. 

Shipment

• We will send the package within 1-3 business days after your payment.
• Orders processed timely after the payment verification.
• All products will be carefully tested before shipment. We will spare no effort to avoid any quality problem.
• Please check if the goods are in good condition or not & sign them before the delivery man leaves.
• Take photos and contact us at once, if your purchase is lost or damaged when shipping, we'll do our best to fix it.

Feedback

• If you are satisfied with our product and service, please give us a positive feedback with 5 star review which is very important for us. We will be very appreciate if you can leave your real feeling here.

• If you are not satisfied with the items or our service, please contact us before leaving any feedback, we will resolve the issue as soon as possible, thank you!

Logistics Range
The range reaches United States of America (including Alaska, Hawaii and APO, EPO, DPO address), and Canada, Australia, EU and many other countries around the world.

Shipment Schedule
The parcel will be sent out in the first 48 hours once the orders are made. At the same time, an informed e-mail will be there in your e-mail box once the parcel is out. The tracking number inside is to trace the timely status of parcel.

We will arrange different logistics companies to serve you according to the actual situation, including (DHL, 4PX Express, E-Post, SF Express)

Usually, it may take 7 to 20 natural days for the parcel to arrive in most countries or your place. 

Affected by Covid-19, there will be some delay on the delivery.

The shipping time is up to multiple factors, like the destination country, custom, weather and so on, which is really hard to control. This is what we are working on all the time to make it better and improved.

Transportation Fee

For orders less than $49, we charge $9.99 for postage

We support worldwide free shipping on orders over $49. (default Logistics)

Any question, be free to contact us, and we will get back to you in the first chance!

Thank you all for your concern and support!

Cancellation

We accept order cancellation before the product is shipped or produced. If the order is cancelled you will get full refund. We cannot cancel the order if the product is already shipped out. 
Time limit: within 1 days after payment of order

Returns &Exchanges Policy

-Purchase can be returned or exchanged within 30 days from the delivered date.

-Items must be unused, undamaged and in original packaging with all the original labels ,ensure that all articles in the package are intact ! If not, the buyer is responsible for all incurred fees and no refund will be issued.

-Buyer is responsible for return shipping cost.
Items that do not meet these criteria will not be considered for return.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at info@lovehots.com.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary. You should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Refund arrival time: Paypal refund to the account, from the date we received the return within 5 working days. Credit card refund to the account, from the date we received the return. within 5-15 working days.