|ACTIVE INGREDIENTS:||% BY WEIGHT|
*Trans Z-1/trans Z-2 ratio: max 66% trans Z-1 and min 34% trans Z-2
One collar per animal to be fastened around the neck. Remove collar from bag directly before use. Unroll collar and make sure that there no remnants from the plastic connectors inside the collar.
- Insert end of the collar through the buckle. Adjust the collar around the animal’s neck without tightening it too tight or leaving it too loose.
- As a guide, it should be possible to only insert 2 fingers comfortably between the collar and the neck.
- Pull excess collar thru the loop(s). Collar length of greater that 1 inch (2cm) beyond the loop(s) should be cut off unless it is on a growing puppy, where some additional length may be needed for adjustment as the animal grows.
- After application of the collar, three reflector clips may be fixed permanently to the collar to increase the animal’s visibility in the dark. Take the clips out of the bag. The clips should be evenly distributed on the non-overlapping part of the collar. The clips are correctly applied when a clicking sound is heard. For safety reasons once the reflectors are fixed to the collar the clasp closes permanently and cannot be re-opened.
The collar should be worn continuously for the 8 month protection period. Check periodically and adjust fit if necessary, especially when puppies are rapidly growing. Rarely, mild application site reactions may occur, such as scratching, redmess and hairloss, which usually recover within 1-2 weeks without the need for collar removal. In some cases, temporary collar removal and bathing may be recommended until symptoms have disappeared. In very rare cases, application site reactions, such as dermatitis, inflammation, eczema or lesions may occur. In these instances, immediately. If your animal is on medicaiton, consult your veterinarian before using this or any other product.
This collar is designed with a release mechanism. In the unlikely event of a dog being trapped, the dog’s own strength is sufficient to widen the collar to allow for quick release. Replace the collar after 8 months for optimal tick and flea protection.
It is a violation of federal Law to use this product in a manner inconsistent with its labeling. Do not contaminate feed or food.
Occasionally slight itching may be observed in animals that are not used to wearing collars in the first few days after fitting. ensure that the collar is not fitted too tightly. Slight hair loss and mild skin reactions due to the mechanical irritation of the collar may occur at the application site which usually recover within 1 or 2 weeks without the need for collar removal. For further guidance regarding individual animal sensitivities. In case of loss of collar, a new collar may be applied immediately. Do not attach a leash to the collar as this may cause breakage.
Keep the collar in the bag and in the outer packaging until use. As with any pesticide product, do not allow small children to play with the collar or reflectors, or to put them into their mouths. Avoid contact with eyes, skin or clothing. Wash thoroughly with soap and cold water after fitting the collar. People with sensitivity reactions to the ingredients of the collar should avoid contact with the collar. Choking hazard. Contains small parts. Do not place collar or reflectors in mouth. Not intended for use on humans.
For external use on dogs only. Do not use on other animals. Do not use on puppies under seven weeks of age. Do not get this product in dog’s eyes or mouth. As with any product, consult your veterinarian before using this product on debilitated, aged, breeding, pregnant, or nursing animals. Individual sensitivities, while rare, may occur agter using ANY pesticide product for pets.
The Bayer Polymer MAtrix System ensures that both active ingredients are slowly and continuously released in low concentrations from the collar towards the animal. This avoids peak concentrations and ensures that concentrations of both active ingredients are present in the dog’s haircoat during the entire efficacy period. The active ingredients spread from the site of direct contact over the entire skin surface.
When can I bathe my dog after application of it for dogs?
We recommend bathing BEFORE applying product. It is water-resistant and remains effective following a shampoo treatment, swimming or after exposure to rain or sunlight. Under normal conditions, effectiveness lasts for 8 months. In order to maintain an eight-month duration, dogs must not be bathed more than once per month. For dogs that swim once a month or more, the control duration is reduced to 5 months for flea control and reduced to 7 months for tick control. There is no need to remove the collar for bathing. Please use a non-stripping, pet shampoo.
How often can I allow my dog to swim when using it for dogs?
It is water-resistant and remains effective following a shampoo treatment, swimming or after exposure to rain or sunlight. Under normal conditions, effectiveness lasts for 8 months. For dogs that swim once a month or more, the control duration is reduced to 5 months for flea control and reduced to 7 months for tick control. There is no need to remove the collar for swimming.
How often can I bathe my dog when using it for dogs?
- We recommend bathing BEFORE applying monthly product. The product can be applied once the pet is towel dried.
- We suggest using non-stripping shampoos that are specifically designed for use on pets.
- ‘Non-stripping’ shampoos are generally soap free formulations designed for general cleansing. Bayer makes a variety of shampoos that are non-stripping, general cleansing shampoos.
- It is water-resistant and remains effective following a shampoo treatment, swimming or after exposure to rain or sunlight. Under normal conditions, effectiveness lasts for 8 months. In order to maintain an eight-month duration, dogs must not be bathed more than once per month. There is no need to remove the collar for bathing.
Question:Can I amend my order?
Answer:Our staffs work speedily to get all orders processed and shipped out,therefore we are unable to change anything once order have been processed, such as shipping details, quantity of item, color and diopter counts.
Please make sure all the information is correct when you checkout.
When can I get the parcel?
It will take 10-20 days for shipment on normal situation. Actually we are unable to control the shipping speed, it depends on destination country handling time.
Question:When can I get the parcel?
Answer:It will take 10-20 days for shipment on normal situation. Actually we are unable to control the shipping speed, it depends on destination country handling time.
Question:Where is my order and How can I track?
Answer:1.All of placed orders will be processed and dispatched within 48 hours.Some items with high prescription and shortage may expereince possibly delayed dispatch for 2-3 days because of customization and stocking. Please understand.
2.Get your tracking number through your own account, and Track your Order
Question:Can I exchange or return my order?
Answer:It is a pity that we do not provide exchange service for anyone. If your order have any faulty or issue, contact us within 24 hours once you get the parcel.
Please turn to Return/Refund Policy and get more details.
Our customer service team will solve your problems as soon as possible.
Answer:If the goods have any faulty and issue with your order when you get the parcel,contact us within 24 hours!
Please enclose the picture and tell us the details of issue,we will check and solve it for you as soon as possible.
Didn’t find what you were looking for? Contact us.
We accept order cancellation before the product is shipped or produced. If the order is cancelled you will get full refund. We cannot cancel the order if the product is already shipped out.
Time limit: within 1 days after payment of order
Returns &Exchanges Policy
-Purchase can be returned or exchanged within 30 days from the delivered date.
-Items must be unused, undamaged and in original packaging with all the original labels ,ensure that all articles in the package are intact ! If not, the buyer is responsible for all incurred fees and no refund will be issued.
-Buyer is responsible for return shipping cost.
Items that do not meet these criteria will not be considered for return.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at Info@heomai.com.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary. You should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Refund arrival time: Paypal refund to the account, from the date we received the return. within 5 working days. Credit card refund to the account, from the date we received the return. within 5-15 working days.